Visa and Mastercard at Roobet: limits and refunds

Roobet lists Visa and Mastercard inside Cash, the fiat tab of the cashier. According to its Help Center, a card deposit runs from $10 to $5,000 and is instant, though the same article gives a processing window of up to one hour. Withdrawals to a card need an amount above $15. What the articles leave open is whether the option appears for accounts in Canada: they refer to other options “that may be available in your country” without naming them.

Illustration: card payment entering the Roobet cashier

What the Help Center says

We read the article “How to Deposit using a Credit Card” on 30 October 2026. It describes the route as Cash (Cards, banks and more), then Visa & Mastercard. You choose 100, 250 or 500, or type a custom amount, then enter the card number, cardholder name, expiry date (MM/YYYY) and security code. It does not mention 3D Secure, fees or the currency. Its title says “Credit Card”, so it is unclear whether debit, prepaid or virtual cards work.

How to pay by card

  1. In the cashier, open Deposit and choose Cash (Cards, banks and more).
  2. Select Visa & Mastercard.
  3. Pick 100, 250 or 500, or enter a custom amount.
  4. Fill in the card details and confirm.
  5. When the transaction succeeds, the balance is credited.
Illustration: card form with an amount selector

When a payment fails

The article names two causes: not enough funds on the card, account or wallet, or a refusal by the bank. In both cases it suggests another method or a call to your bank. Declined deposits go back to the original account automatically, and it is worth checking your statement to confirm. The terms add that a bank’s fraud system can stop a legitimate payment without Roobet being able to explain why. A chargeback started without prior authorisation counts as a breach and can lead to a blocked account.

Withdrawing to a card

The withdrawal article points to the Withdraw tab, the cash option and then Visa and Mastercard, with an amount above $15. A separate FAQ says fees depend on the method, the issuing bank, the card brand and the region, and that any fee is shown in the cashier before you confirm. Another article says Roobet charges no withdrawal fee of its own, which differs from the terms (2% from the tenth fiat withdrawal in 30 days), so read the cashier for your case.

What is not published

  • whether the option is offered in Canada, and in which provinces;
  • whether debit and prepaid cards work;
  • the deposit fee (the terms mention 1% on fiat deposits) and the withdrawal time;
  • whether a withdrawal must go back to the card you deposited with.

Pay with a card in your own name, as the terms allow deposits only from methods you own. The identity check before a first deposit is described in the sign-up guide. Other routes are in Roobet payments, and a payment that does not arrive goes to support.

Illustration: details Roobet leaves unpublished

Last checked

Update log
Amounts, steps and refund rule checked against the Roobet Help Center articles on card deposits, card withdrawals and card withdrawal fees; availability in Canada is not stated in any of them.

Frequently asked questions

What is the card deposit range at Roobet?
The Help Center gives preset amounts of 100, 250 and 500, or a custom amount between $10 and $5,000. It does not say which currency the card is charged in.
What is the minimum card withdrawal?
The card withdrawal article asks for an amount above $15. It does not give a maximum, a fee or a processing time.
What happens if my card payment is declined?
The article says rejected deposits are refunded automatically to the original account and suggests checking your bank. Declines usually come from insufficient funds or a bank refusal; it suggests another method.